At Craneur Ice, we are committed to bringing you the best selection of unique products at great prices. In order to achieve this, most of the products we offer are shipped from all over the world.
Most orders are shipped within 1-3 business days of being placed, unless otherwise stated on the product page. Please note that custom items take 2-4 weeks to be shipped unless the product page mentions otherwise.
We offer free shipping to the United States with an estimated delivery time of 7-12 business days, with tracking provided. We also offer standard shipping for $7.00 on select items with an estimated delivery time of 5-8 business days.
Please note that these delivery times may be affected by external factors such as weather or postal delays. We are not responsible for any delays caused by the shipping carrier.
We also offer international shipping. Shipping times for international orders vary from 7-20 business days depending on the country. An estimated shipping time will be calculated at checkout once the address is entered.
Please be aware that if you are placing an international order, you may be subject to import duties and taxes. These fees are the responsibility of the customer and are not included in the price of the order or shipping costs.
We're Here to Help!
We understand that receiving your order in a timely manner is important to you, and we will do our best to get your order to you as soon as possible. If you have any questions or concerns about your order or shipping, please don't hesitate to contact us at firstname.lastname@example.org. Our customer service team is here to help!